Unfortunately I had some bad service with All Things Jeep. I ordered a couple birthday gifts for my god children and received the wrong items. A couple of emails were exchanged back and forth but nothing good haas come out of it. And the what I received is not for little kids. So I am stuck with what I got.
I will never use them again.......hope this was a nice and polite way of venting.
I'm shocked! How long ago was this?
scramblerjean
02-23-06, 02:24 PM
Hi,
This is Jean from All Things Jeep and I would like to apologize for any problem you had with our service.
I am not sure from your signature here who you are, but I'd like to opportunity to correct any mistake that was made.
Like anyone or any company, we do occasionally make mistakes. However, upon notification of an error or mistake, we will try our hardest to correct the error so that we end up with a happy customer. I can honestly say that I know of no customer who has ever been disatisfied after giving us the opportunity to "right the wrong". So please email me directly at jean@allthingsjeep.com so I can fix things for you.
Thank you.
Jean
Co-owner
www.allthingsjeep.com
order refrence number 20058......we exchanged a few emails and nothing has come out of it.
In my experience all things jeep rocks :thumbs_up
steelman
02-23-06, 10:03 PM
Hi,
This is Jean from All Things Jeep and I would like to apologize for any problem you had with our service.
I am not sure from your signature here who you are, but I'd like to opportunity to correct any mistake that was made.
Like anyone or any company, we do occasionally make mistakes. However, upon notification of an error or mistake, we will try our hardest to correct the error so that we end up with a happy customer. I can honestly say that I know of no customer who has ever been disatisfied after giving us the opportunity to "right the wrong". So please email me directly at jean@allthingsjeep.com so I can fix things for you.
Thank you.
Jean
Co-owner
www.allthingsjeep.com
Nice to see service like this...too bad it had to come about this way, but sometimes that happens, and hopefully this gets worked out! :good:
NAILER341
02-23-06, 10:43 PM
order reference number 20058......we exchanged a few emails and nothing has come out of it.
Be sure to post your feelings after they have had an opportunity to make things right.
I'm sure you'll be happy in the end.:wave:
Jeri Lyn
02-23-06, 10:55 PM
I'm sorry you've had trouble. Bet Jean will make it better. :D
We have exchanged a few more emails and are figuring something out. Thanks guys.
We have exchanged a few more emails and are figuring something out. Thanks guys.
Good to hear, that sounds like the ATJ that I know :)
all problems have been solved........I take back my first post...I will continue to do business with Jean.
all problems have been solved........I take back my first post...I will continue to do business with Jean.
Excellent, glad to hear. They have been good to us now and in the past, many times. :)