maddmike
11-01-06, 10:58 AM
many thanks to the guys at ARB (michael in washington, seth green and chris wood from the off-road expo) for their time and knowledge regarding old man emu lifts. after reading up about OME lifts and customer's satisfaction with them, I became highly interested in one and gave them a call directly for more info.
i was surprised to find that the ARB west coast distributor michael could actually answer technical questions regarding the products, not only in general but also about my particular vehicle. he then recommended that i speak further with seth and chris at the off-road expo the coming weekend, and that one of those guys had the exact lift i was interested in installed on their own TJ and should be able to answer just about anything about the kit. this proved true, one of them helped me choose the proper components for the lift which would be required for my particular needs and vehicle, and i was even able to get some tips on a particular issue with installing the lift and how to remedy the problem. all 3 maintained a confidence regarding the company's products which was never "pushy" salesman-type, but a simple take-it-or-leave-it mentality.
In short, I was satisfied with ARB's familiarity with and confidence in their products, not only from one particular individual at the company but several. we will see if the performance of the lift lives up to its reputation given both from the company itself and also from online reviews i've read.
i was surprised to find that the ARB west coast distributor michael could actually answer technical questions regarding the products, not only in general but also about my particular vehicle. he then recommended that i speak further with seth and chris at the off-road expo the coming weekend, and that one of those guys had the exact lift i was interested in installed on their own TJ and should be able to answer just about anything about the kit. this proved true, one of them helped me choose the proper components for the lift which would be required for my particular needs and vehicle, and i was even able to get some tips on a particular issue with installing the lift and how to remedy the problem. all 3 maintained a confidence regarding the company's products which was never "pushy" salesman-type, but a simple take-it-or-leave-it mentality.
In short, I was satisfied with ARB's familiarity with and confidence in their products, not only from one particular individual at the company but several. we will see if the performance of the lift lives up to its reputation given both from the company itself and also from online reviews i've read.