View Full Version : Avoid Steve Christy Jeep Tucson Arizona.


chris85710
12-09-06, 10:26 PM
They are not MOD friendly on Warranty issues!

The front U-joints walloed out the ears on the short shafts on my Jeep..2006 Jeep with 18,000 on it purchased by me from Steve Christy Jeep Tucson Arizona.

Second new car purchased by me from that dealer.

My Jeep is modified and I would never bring it in for warranty work on something my lift or larger tires caused.

Jeep makes the outer shafts weak on there vehicles, and most dealer do not have an issue covering it for replacement on modified vehicles since this issue happens on non modified Jeeps as well.
Here is the 2007 JK with the same issue as mine, He is fixing it on the trail by welding the caps on the ujoints:

http://forum.jkboard.com/viewtopic.php?t=1062


The *****hat owner at Steve Christy Jeep voided my warranty and refused to fix my Jeep. (found out this is just a scare tactic)
http://www.sema.org/main/semaorghome.aspx?ID=50096

The issue is the gap in this picture....Its wallowed out the hole the ujoint cap goes in.
Here is a movie of the slop...right click and save:
http://www.chrisgrier.com/Jeep/ujoint.avi
http://www.chrisgrier.com/Jeep/ujoint001.jpg

I covered the Jeep in flyers at the dealer in front of the owner and proceeded to drive around the dealership for an hour, the owner finally came out and flipped me off.

I made a larger sign and protested out front this eve for a couple of hours....its amazing how many people will stop on a busy road to chat with a crazed white guy with a sign.


http://www.chrisgrier.com/Jeep/AssholedealerSteveChristy%20002%20(Large).jpg

http://www.chrisgrier.com/Jeep/AssholedealerSteveChristy%20004%20(Large).jpg

http://www.chrisgrier.com/Jeep/AssholedealerSteveChristy%20005%20(Large).jpg

http://www.chrisgrier.com/Jeep/AssholedealerSteveChristy%20008%20(Large).jpg


It makes me feel better to do this....I no longer expect anything from the sh!tstain of a dealer.

Its amazing how many people stop to talk with a crazy man with a sign.

Yeah I was amazed people stopped cars in the street to chat with me.

A cop slowed to read the sign and just waved.

Lots of honks and waves.

One guy used my camera to snap the pic for me.

I was offered coffee and Cigs.

Two high school kids hung out and chatted for about a half hour.


http://www.chrisgrier.com/Jeep/AssholedealerSteveChristy%20010%20(Large).jpg

http://www.chrisgrier.com/Jeep/AssholedealerSteveChristy%20011%20(Large).jpg

And yes my ***** Hurts.





UPDATE Morning after the protest.

Steve Christy called and ask me to stop protesting in front of the Dealership.

Offered me the warranty work.

I told him that I did not want his dealership working on my Jeep but will accept the parts so I can fix it myself.

After that I will never do business with him again.

It should not have taken me protesting in front of the dealership to get him to do the right thing!

They had to order the parts for the front axle....along with the relay for my intermittent wiper.

Just got off the phone with parts.....Steve Christy does not want me on the property so they are going to deliver them.

Los
12-10-06, 07:50 AM
Good for you man! It sucks that it had to come to that before they agreed to warranty it but it's not like you didnt try. It would be great if more would do the same everytime a dealer tried to screw them on warranty work. Glad it finally worked out for you.

Mtbikbob
12-10-06, 10:39 AM
Good for you chris. Your my hero, man. Dealerships I find are just rip off places anyway.
Thanks for the heads up. I had better check mine.

chris85710
12-10-06, 03:29 PM
Take a sharpie Pen and run it across the top of your ujoint caps, drive around or go wheeling and see if the mark is still lined up.

aston
12-10-06, 08:18 PM
Try reporting your dispute to the Better Business Bureau.

http://www.tucson.bbb.org/

chris85710
12-10-06, 08:57 PM
Try reporting your dispute to the Better Business Bureau.

http://www.tucson.bbb.org/
Thx...did that first thing. I guess all dealer complaints go to Detroit.

http://www.chrisgrier.com/Jeep/bbb.jpg

aston
12-10-06, 09:57 PM
Hmm...I would also report to the Tucson field office. Your complaint is with Steve Christy rather than Jeep Corp.

You did a nice job opening up the yokes without blowing the whole thing apart. That takes skill :homer:

Stating the obvious, any replacement parts are only likely to last another 18,000 miles.

chris85710
12-10-06, 10:30 PM
Hmm...I would also report to the Tucson field office. Your complaint is with Steve Christy rather than Jeep Corp.

You did a nice job opening up the yokes without blowing the whole thing apart. That takes skill :homer:

Stating the obvious, any replacement parts are only likely to last another 18,000 miles.

Yes all the skill in my pinky.

I have brand new alloy usa shafts in as of Friday.

Dealer replaced parts will now be a trail spare or Ebay.

Navy-Jeepster
12-11-06, 04:47 PM
We feel lucky that our local jeep dealer replaced ours under warranty. Our jeep is lifted. Has the orginal tires still though. Not sure what they will do once we install bigger tires though.

Our local dealer likes to look at our jeep, and park it out front to attract people. Because that is where it is when they are done with it.

Todd
Navy-Jeepster

chris85710
12-16-06, 09:11 AM
UPDATE 12/15/2006

I received the parts form the Dealership today, they delivered them to my front door.
I should not have had to go through so much trouble to get my warranty honored!
These will be used as trail spares since Dave at hooked me up with a deal on these:
http://www.northridge4x4.com/proddetail.php?prod=SP-ALLOYUSA-RUBI-FRONT


http://stevechristyjeepsucks.com/newparts.jpg